Shipping policy

LIVEING currently ships within India.

Order Processing

Orders are generally processed and dispatched within 2–7 business days after successful payment.

During product launches, sales, holidays or periods of unusually high order volume, processing may take longer. If there is a significant delay, we will try to communicate it to you.

Delivery

After dispatch, delivery times depend on your location and the courier service. Our estimated delivery window is approximately 3–7 business days after dispatch, although remote locations may take longer. Delivery estimates are indicative and are not guaranteed delivery dates.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Tracking 

Once your order has been dispatched, we may provide tracking information through email, SMS or another available communication channel.

Incorrect Address

Please make sure your shipping address and contact information are correct before placing your order. LIVEING is not responsible for delays, failed deliveries or additional shipping charges caused by an incorrect or incomplete address provided by the customer.

Delivery Issues

If your package appears damaged when delivered, please document the condition of the package and contact us promptly. If you believe you have received the wrong or damaged product, contact us with your order details and supporting photographs/videos.

Cash on Delivery

LIVEING does not currently offer Cash on Delivery (COD). All orders must be paid for online at checkout.

Contact

For shipping-related questions:
Email: thelivein.store@gmail.com